Steps
Go to your active plan
Your active plan is displayed on the home screen. Tap it to see your remaining data balance.
Choose an amount and confirm payment
Pick the additional data amount that suits your needs and confirm payment. The full cost is shown before you commit.
Low-data alerts
SimSIM sends you a notification when your data is running low, so you have time to top up before going offline.
Using SimSIM Coins for a top-up
You can use SimSIM Coins toward the cost of a top-up just like a regular plan purchase. A minimum of 15 coins is required to redeem at checkout, and any coins you earn from the top-up are added to your balance automatically.Buying a new plan instead
If your current plan has expired (not just run out of data), you’ll need to purchase a new plan from the app rather than topping up. Contact support at support@simsimglobal.com if you’re unsure whether your plan is expired or just empty.
