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If you run low on data mid-trip, you can top up directly inside the SimSIM app in seconds. There’s no need to buy a new eSIM, reinstall a profile, or scan a new QR code — your existing connection stays active throughout.

Steps

1

Open the SimSIM app

Launch SimSIM on your phone.
2

Go to your active plan

Your active plan is displayed on the home screen. Tap it to see your remaining data balance.
3

Tap Top Up

Select Top Up or Add more data on your plan screen.
4

Choose an amount and confirm payment

Pick the additional data amount that suits your needs and confirm payment. The full cost is shown before you commit.
5

Your balance updates immediately

Your data balance is refreshed straight away — no waiting, no restart required.

Low-data alerts

SimSIM sends you a notification when your data is running low, so you have time to top up before going offline.

Using SimSIM Coins for a top-up

You can use SimSIM Coins toward the cost of a top-up just like a regular plan purchase. A minimum of 15 coins is required to redeem at checkout, and any coins you earn from the top-up are added to your balance automatically.

Buying a new plan instead

If your current plan has expired (not just run out of data), you’ll need to purchase a new plan from the app rather than topping up. Contact support at support@simsimglobal.com if you’re unsure whether your plan is expired or just empty.