Checking your balance
View your active plan
Your active plan and remaining data allowance are displayed on the home screen as soon as you open the app.
Low-data notifications
SimSIM automatically notifies you when your data balance is getting low, giving you enough time to top up before you lose your connection. Make sure notifications are enabled for the SimSIM app in your phone’s settings so you don’t miss the alert.Data tips for travelers
Download maps offline
Download maps offline
Google Maps and Apple Maps allow you to download maps for offline use. Do this on Wi-Fi before you travel to save your SimSIM data for times when you really need a connection.
Use Wi-Fi when available
Use Wi-Fi when available
Connect to hotel and café Wi-Fi for streaming and large downloads. Use your SimSIM data for navigation, messaging, and quick lookups when you’re on the move.
Turn off background refresh
Turn off background refresh
On iOS, go to Settings → General → Background App Refresh and disable it for data-heavy apps like social media and cloud sync. This prevents apps from quietly consuming your allowance in the background.
Disable automatic video quality
Disable automatic video quality
Set YouTube, Instagram, and similar apps to a lower default video quality or enable their built-in data saver mode. High-definition video is one of the fastest ways to drain a data plan.
Data does not roll over
Unused data from a plan does not carry over after expiry. Your plan’s validity period is shown in the app — top up before it expires if you need more time or data.